Q. Does the Chiroflow Waterbase Pillow get cold?
A. No. The Water base layer is fully encased by a special material developed by NASA to act as a thermal layer that prevents heat loss.

Q. How long does the Chiroflow Pillow take to get comfortable?
A. The majority of people find the Chiroflow Waterbase Pillow very comfortable right from the first night, however some people can take a week or two to get the water level right.

Q. How Much water do I need to add to the Chiroflow Pillow?
A. Read the instructions carefully on the inside of the cardboard packaging. We suggest you start by adding the minimum of about 1.5 to 2.0 litres of water. Lie on your bed and test the firmness. Depending on your body type and bedding you will probably need to add more water. Add 500 ml at a time and test for comfort levels. As the pillow's fibre settles over time, plump regularly or even hand wash occasionally. Adding more water will also restore the desired firmness.

Q.How long can the water be left in the Chiroflow Waterbase Pillow before it needs to be changed?
A. The water can be left in the pillow for up to one year, and then it should be changed. Many people like to wash their pillows, so that is a good time to change the water, because you should empty the water from the pillow before washing it.

Q. Do I need to add any chemicals to the water in the Chiroflow Waterbase Pillow to control bacteria growth?
A. No, not if tap water is used, because the chlorine in tap water is sufficient to control bacteria growth. If you do not use tap water, you can put a drop of Clorox bleach in with the water.

Q. Can the Chiroflow Waterbase Pillow be washed?
A. Yes, the Waterbase pillow can be hand washed using cold or luke-warm water. The water temperature should not exceed 100°F or 38°C. You must first empty the water and air from the pillow before washing it. Make sure the cap is replaced before washing the pillow. Let the pillow air dry. Do not put the pillow in the dryer. Do not machine wash.

Q. Is the Chiroflow Waterbase Pillow available in different sizes, i.e. standard, queen or king size?
A. No, the Waterbase pillow is only available in one size, jumbo size, which is between a standard and a queen size pillow.

Q. What size of pillow case fits the Chiroflow Waterbase Pillow?
A. A standard pillowcase will fit the Waterbase pillow.

Q. Is the Chiroflow Waterbase Pillow guaranteed against manufacturing defects?
A. Yes, Chiroflow Products provides a two-year warranty covering manufacturing defects.

Q. Is the Chiroflow Waterbase Pillow hypoallergenic?
A. Yes, the Waterbase pillow uses materials that are hypoallergenic.

Q. How often should I buy a new pillow?
A. For hygienic reasons most pillows on the market should be disposed of after 3-5 years.

Q. Where is the Chiroflow Waterbase Pillow manufactured?
A. In the USA.